Delivery & Service Fee
Delivery Fee
BEST EXPRESS Normal Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM21.00/1kg |
| 3-10kg | Every 1kg | RM17.50/1kg |
| 11kg & Above | Every 1kg | RM17.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-6 Working Days | |
| Description | For bulky and lightweight shipments, we comply with IATA regulations and charges the greater of either the Volumetric or Actual weight. Volumetric weight = (L x W x H)cm / 6000kg If the length of the unilateral air cargo exceeds 140cm, RM90 will be charged for long cargo processing fee; The maximum length for each cargo shall not exceed 300cm. Note : Due to the impact of the epidemic, flights have been greatly reduced, leading to a slowdown in air transport time and high freight rates. For the convenience of our customers, it is recommended to choose sea freight channel for your shipments. | |
BEST EXPRESS Sensitive Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM24.00/1kg |
| 3-10kg | Every 1kg | RM21.00/1kg |
| 11kg & Above | Every 1kg | RM20.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-7 Working Days | |
| Description | For bulky and lightweight shipments, we comply with IATA regulations and charges the greater of either the Volumetric or Actual weight. Volumetric weight = (L x W x H)cm / 6000kg If the length of the unilateral air cargo exceeds 140cm, RM90 will be charged for long cargo processing fee; The maximum length for each cargo shall not exceed 300cm. Note : Due to the impact of the epidemic, flights have been greatly reduced, leading to a slowdown in air transport time and high freight rates. For the convenience of our customers, it is recommended to choose sea freight channel for your shipments. | |
GDEX Normal Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM22.00/1kg |
| 3-10kg | Every 1kg | RM18.00/1kg |
| 11kg & Above | Every 1kg | RM17.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-6 Working Days | |
| Description | For bulky and lightweight shipments, we comply with IATA regulations and charges the greater of either the Volumetric or Actual weight. Volumetric weight = (L x W x H)cm / 6000kg If the length of the unilateral air cargo exceeds 140cm, RM90 will be charged for long cargo processing fee; The maximum length for each cargo shall not exceed 300cm. Note : Due to the impact of the epidemic, flights have been greatly reduced, leading to a slowdown in air transport time and high freight rates. For the convenience of our customers, it is recommended to choose sea freight channel for your shipments. | |
GDEX Sensitive Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM25.00/1kg |
| 3-10kg | Every 1kg | RM21.50/1kg |
| 11kg & Above | Every 1kg | RM21.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-7 Working Days | |
| Description | For bulky and lightweight shipments, we comply with IATA regulations and charges the greater of either the Volumetric or Actual weight. Volumetric weight = (L x W x H)cm / 6000kg If the length of the unilateral air cargo exceeds 140cm, RM90 will be charged for long cargo processing fee; The maximum length for each cargo shall not exceed 300cm. Note : Due to the impact of the epidemic, flights have been greatly reduced, leading to a slowdown in air transport time and high freight rates. For the convenience of our customers, it is recommended to choose sea freight channel for your shipments. | |
SKYNET Normal Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM22.00/1kg |
| 3-10kg | Every 1kg | RM18.00/1kg |
| 11kg & Above | Every 1kg | RM17.50/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 3-6 Working Days | |
| Description | -This channel is a non-throwing 10KG channel If the unilateral length of the air transport item exceeds 140cm is an ultra-long cargo, an extra long fee of RM90 / ticket is required; the air transport length is up to 300cm. | |
SKYNET Sensitive Goods (China - West Malaysia)
| Weight | ||
| 1-2kg | Every 1kg | RM25.00/1kg |
| 3-10kg | Every 1kg | RM21.50/1kg |
| 11kg & Above | Every 1kg | RM21.00/1kg |
| Volumetric Calculation | Extra 1-10kg : No Volumetric Extra 11kg & Above : Half Volumetric | |
| Round Up Unit | 1kg | |
| Duration | 4-7 Working Days | |
| Description | -This channel is a non-throwing 10KG channel If the unilateral length of the air transport item exceeds 140cm is an ultra-long cargo, an extra long fee of RM90 / ticket is required; the air transport length is up to 300cm. | |
Add-on Service Fee (optional)
Purchasing Service Fee
| Total Buy For Me Product Price | ||
| RM0.01 & Above | Total Buy For Me Product Price's 0% | |
| Round Up Unit | RM0.01 | |
| Description | Copy the product link into our search bar, make your purchase through our website, with NO service fee. Submit a purchase order by contacting our WeChat or Facebook customer service, a 10% service fee will be charged upon your order. | |
Waterproof Packing
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
Checking good
| No Fixed Fee |
Inventory Inspection
| 10pieces & Above | Every 10pieces | RM3.00/10pieces |
| Description | 对包裹内物数量/颜色进行简单清点，以型号或颜色为一个单位计算。 每10个/RM3，以上将以每10个计算 其它比较严苛检验，请向客服询问价格。价格将从RM5-RM50 | |
Unpacking
| 1pieces | Every 1pieces | RM0.00/1pieces |
| 2pieces & Above | Every 1pieces | RM1.00/1pieces |
| Description | vv | |
Wooden rack service
| 0.1m3 & Above | First 0.1m3 | RM35.00/0.1m3 |
| Continue 0.1m3 | RM25.00/0.1m3 |
reinforce
| No Fixed Fee | ||
| Description | Min From Rm3 | |
Photo inspection
| 1piece & Above | RM2.00 | |
Fragile label
| No Fixed Fee |
Insurance
| Total Product Price | ||
| RM0.01-500 | RM15.00 | |
| RM500.01 & Above | Total Product Price's 3% | |
| Round Up Unit | RM0.01 | |
| Description | For related services, please contact our customer service application, and the relevant service description will be provided. This check will be automatically charged. The insurance calculation will be calculated at 3% of the price of the goods, starting at RM15. Additional RM15/pieces are required for mobile phone tablet/computer, and wooden box service must be selected to ensure safe arrival. | |
SMALL SEA PACKING Normall/Sensitive (China - West Malaysia)
| Weight | ||
| 3-10kg | First 3kg | RM23.00/3kg |
| Continue 1kg | RM6.00/1kg | |
| 11kg & Above | Every 1kg | RM6.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 14-21 Working Days | |
| Description | - For bulky and lightweight shipments, we charge the greater of either the Volumetric or Actual weight. Volumetric weight = (L x W x H)cm / 6000kg - If the length of the unilateral air cargo exceeds 120cm, RM90 will be charged for long cargo processing fee. - The volume or actual weight must not exceed 25KG. | |
CiliExpress Sea-Freight Self-Delivery (JB Area) KG Normall/Sensitive (China - West Malaysia)
| Weight | ||
| 3-10kg | First 3kg | RM19.00/3kg |
| Continue 1kg | RM4.70/1kg | |
| 11kg & Above | Every 1kg | RM4.70/1kg |
| Round Up Unit | 1kg | |
| Duration | 14-21 Working Days | |
| Description | -Self pickup Sea Freight -Volumatric Calculation (length X width X height divided by 6000 is the volume weight). -This channel calculates shipping costs in KG. -Unpacking service is not supported. -If the length of one side exceeds 120cm, it is considered to be an over-length cargo, and an over-length fee of RM90 is required. -Every Tuesday and Friday, please submit the packaging two days in advance and complete the payment one day before the shipment. -Free storage within 7 days after arrival at the pick-up point, and the storage fee (RM3/parcel/day) will be calculated on the 8th day. 自提点1：35, Jalan Kota 2/3, Kawasan Perindustrian Kota Puteri, 81750, Masai - 营业时间：星期一至五 早上9点-下午6点，星期六 早上9点 - 下午1点 自提点2：28, Jalan Nakhoda 2, Taman Ungku Tun Aminah, 81300, Skudai - 营业时间：星期一至五 早上9点-下午6点，星期六 早上9点 - 下午1点 | |
SEA BIG PACKING Normal Goods (China - West Malaysia)
| M3 | ||
| 0.3-0.9m3 | First 0.3m3 | RM150.00/0.3m3 |
| Continue 0.1m3 | RM50.00/0.1m3 | |
| 1m3 & Above | Every 0.1m3 | RM50.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 14-21 Working Days | |
| Description | Note: RM30/cube will be charged for the east coast area. (Pahang, Kelantan, Terengganu, Perlis), Min charge RM30. The minimum is 0.3 cubic meters. Special sensitivity such as locomotive, machine or other please ask the customer service for the price. Delivery only to the downstairs, not upstairs. Highland & islands are not in the delivery area. The goods will be changed to the address RM30/ticket before delivery (not 100% guarantee can be changed) | |
SEA BIG PACKING Sensitive Goods (China - West Malaysia)
| M3 | ||
| 0.3-0.9m3 | First 0.3m3 | RM159.00/0.3m3 |
| Continue 0.1m3 | RM53.00/0.1m3 | |
| 1m3 & Above | Every 0.1m3 | RM53.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 50kg | ||
| Duration | 14-21 Working Days | |
| Description | Note: RM30/cube will be charged for the east coast area. (Pahang, Kelantan, Terengganu, Perlis),Min charge RM30 The minimum is 0.3 cubic meters. Special sensitivity such as locomotive, machine or other please ask the customer service for the price. Delivery only to the downstairs, not upstairs. Highland or other islands are not in the delivery area. The goods will be changed to the address RM30/ticket before delivery (not 100% guarantee can be changed) | |
CiliExpress Sea Freight Delivery m3 (JB Area) Sensitive Goods (China - West Malaysia)
| M3 | ||
| 0.1-0.2m3 | First 0.1m3 | RM60.00/0.1m3 |
| Continue 0.1m3 | RM47.00/0.1m3 | |
| 0.3m3 & Above | Every 0.1m3 | RM47.00/0.1m3 |
| Round Up Unit | 0.1m3 | |
| 0.1m3 can contain up to 40kg | ||
| Duration | 14-21 Working Days | |
| Description | -Minimum shipping is 0.1m3 -Delivery only to groundfloor, not upstairs, Shopping complex only to loading bay -This channel ship out every Tuesday & Friday , please submit the package 3 days before and made payment 1 day before send out date -Volumatrix calculation (length X width X height divided by 1000000 is the volume weight). -This channel calculates shipping costs in cubic meters. -0.01m3 can hold up to 4kg. -If the length of one side exceeds 150cm, it is considered to be an over-length cargo, and an over-length fee of RM90 is required. -Every Tuesday and Friday, please submit the packaging two days in advance and complete the payment one day before the shipment. -Free storage within 7 days after arrival at the pick-up point, and the storage fee (RM3/parcel/day) will be calculated on the 8th day. -If you are too late to pick up the goods, you can also choose express delivery to the door. (Local transshipment package is calculated based on actual weight) 自提点1：35, Jalan Kota 2/3, Kawasan Perindustrian Kota Puteri, 81750, Masai - 营业时间：星期一至五 早上9点-下午6点，星期六 早上9点 - 下午1点 自提点2：28, Jalan Nakhoda 2, Taman Ungku Tun Aminah, 81300, Skudai - 营业时间：星期一至五 早上9点-下午6点，星期六 早上9点 - 下午1点 | |
Add-on Service Fee (optional)
Purchasing Service Fee
| Total Buy For Me Product Price | ||
| RM0.01 & Above | Total Buy For Me Product Price's 0% | |
| Round Up Unit | RM0.01 | |
| Description | Copy the product link into our search bar, make your purchase through our website, with NO service fee. Submit a purchase order by contacting our WeChat or Facebook customer service, a 10% service fee will be charged upon your order. | |
Waterproof Packing
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
Checking good
| No Fixed Fee |
Inventory Inspection
| 10pieces & Above | Every 10pieces | RM3.00/10pieces |
| Description | 对包裹内物数量/颜色进行简单清点，以型号或颜色为一个单位计算。 每10个/RM3，以上将以每10个计算 其它比较严苛检验，请向客服询问价格。价格将从RM5-RM50 | |
Unpacking
| 1pieces | Every 1pieces | RM0.00/1pieces |
| 2pieces & Above | Every 1pieces | RM1.00/1pieces |
| Description | vv | |
Wooden rack service
| 0.1m3 & Above | First 0.1m3 | RM35.00/0.1m3 |
| Continue 0.1m3 | RM25.00/0.1m3 |
reinforce
| No Fixed Fee | ||
| Description | Min From Rm3 | |
Photo inspection
| 1piece & Above | RM2.00 | |
Fragile label
| No Fixed Fee |
Insurance
| Total Product Price | ||
| RM0.01-500 | RM15.00 | |
| RM500.01 & Above | Total Product Price's 3% | |
| Round Up Unit | RM0.01 | |
| Description | For related services, please contact our customer service application, and the relevant service description will be provided. This check will be automatically charged. The insurance calculation will be calculated at 3% of the price of the goods, starting at RM15. Additional RM15/pieces are required for mobile phone tablet/computer, and wooden box service must be selected to ensure safe arrival. | |
West Mal Transshipment (For Self-ColleMalct service Only)
| Weight | ||
| 3kg & Above | First 3kg | RM6.50/3kg |
| Continue 1kg | RM1.50/1kg | |
| Round Up Unit | 1kg | |
Fulfillment Service Normall/Sensitive (China - West Malaysia)
| Weight | ||
| 10pieces & Above | First 10pieces | RM10.00/10pieces |
| Continue 1pieces | RM1.00/1pieces | |
| Round Up Unit | 1pieces | |
| Description | - This service is suitable for online trading or e-commerce such as Shopee, Lazada, FB, WeChat and other platforms. We provide inventory, subcontracting, repackaging and shipping. Providing you with one-stop service eliminates the hassle of storing your goods and saves you time and money when you pack, so you can have more time to find more customers. - This service fee is RM10/10, then calculated for each RM1/piece (minimum consumption is RM10) - Will Charge 10items/Rm10 for every single model/color. - This service warehouse will be stored for 60 days, and will be reimbursed after 90 days with RM1/day (with a total delivery order number). Service Process; 1) Submit the subcontracting service and contact customer service. The customer service will send you a subcontract list document for you to fill out. 2) After paying the subcontracting fee, please send it back to the customer service to fill out the subcontracted documents. 3) The warehouse will subcontract you (1 - 3 days processing). 4) Each item after subcontracting will be divided into a single order number. | |
Add-on Service Fee (optional)
Waterproof Packing
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
Checking good
| No Fixed Fee |
Inventory Inspection
| 10pieces & Above | Every 10pieces | RM3.00/10pieces |
| Description | 对包裹内物数量/颜色进行简单清点，以型号或颜色为一个单位计算。 每10个/RM3，以上将以每10个计算 其它比较严苛检验，请向客服询问价格。价格将从RM5-RM50 | |
reinforce
| No Fixed Fee | ||
| Description | Min From Rm3 | |
Photo inspection
| 1piece & Above | RM2.00 | |
Fragile label
| No Fixed Fee |
Insurance
| Total Product Price | ||
| RM0.01-500 | RM15.00 | |
| RM500.01 & Above | Total Product Price's 3% | |
| Round Up Unit | RM0.01 | |
| Description | For related services, please contact our customer service application, and the relevant service description will be provided. This check will be automatically charged. The insurance calculation will be calculated at 3% of the price of the goods, starting at RM15. Additional RM15/pieces are required for mobile phone tablet/computer, and wooden box service must be selected to ensure safe arrival. | |
Small Parcel Self Collect (KG) Normall/Sensitive (China - West Malaysia)
| Weight | ||
| 1-10kg | First 1kg | RM9.50/1kg |
| Continue 1kg | RM4.00/1kg | |
| 11kg & Above | Every 1kg | RM4.00/1kg |
| Round Up Unit | 1kg | |
| Duration | 14-22 Working Days | |
| Description | -Self pickup Sea Freight -Volumatric Calculation (length X width X height divided by 6000 is the volume weight). -This channel calculates shipping costs in KG. -Unpacking service is not supported. -If the length of one side exceeds 120cm, it is considered to be an over-length cargo, and an over-length fee of RM90 is required. -Every Tuesday and Friday, please submit the packaging two days in advance and complete the payment one day before the shipment. -Free storage within 7 days after arrival at the pick-up point, and the storage fee (RM3/parcel/day) will be calculated on the 8th day. Self-Collect point 1：35, Jalan Kota 2/3, Kawasan Perindustrian Kota Puteri, 81750, Masai - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm Self-Collect point 2：Johor Jaya Closed - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm Self-Collect point 3：28, Jalan Nakhoda 2, Taman Ungku Tun Aminah, 81300, Skudai - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm | |
Small Parcel Self Collect (M3) Normall/Sensitive (China - West Malaysia)
| M3 | ||
| 0.03m3 & Above | First 0.03m3 | RM16.50/0.03m3 |
| Continue 0.01m3 | RM5.50/0.01m3 | |
| Round Up Unit | 0.01m3 | |
| 0.01m3 can contain up to 4kg | ||
| Duration | 15-22 Working Days | |
| Description | -Minimum shipping is 0.03m3 -Full throw calculation (length X width X height divided by 1000000 is the volume weight). -This channel calculates shipping costs in cubic meters. -0.01m3 can hold up to 4kg. -If the length of one side exceeds 150cm, it is considered to be an over-length cargo, and an over-length fee of RM90 is required. -Every Tuesday and Friday, please submit the packaging two days in advance and complete the payment one day before the shipment. -Free storage within 7 days after arrival at the pick-up point, and the storage fee (RM3/parcel/day) will be calculated on the 8th day. -If you are too late to pick up the goods, you can also choose express delivery to the door. (Local transshipment package is calculated based on actual weight) Self-Collect point 1：35, Jalan Kota 2/3, Kawasan Perindustrian Kota Puteri, 81750, Masai - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm Self-Collect point 2： Johor Jaya Closed - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm Self-Collect point 3：28, Jalan Nakhoda 2, Taman Ungku Tun Aminah, 81300, Skudai - Operation Time：Mon-Fri 9am-6pm，Sat 9am - 1pm | |
Add-on Service Fee (optional)
Waterproof Packing
| 1pieces & Above | Every 1pieces | RM3.00/1pieces |
Checking good
| No Fixed Fee |
Inventory Inspection
| 10pieces & Above | Every 10pieces | RM3.00/10pieces |
| Description | 对包裹内物数量/颜色进行简单清点，以型号或颜色为一个单位计算。 每10个/RM3，以上将以每10个计算 其它比较严苛检验，请向客服询问价格。价格将从RM5-RM50 | |
Unpacking
| 1pieces | Every 1pieces | RM0.00/1pieces |
| 2pieces & Above | Every 1pieces | RM1.00/1pieces |
| Description | vv | |
Wooden rack service
| 0.1m3 & Above | First 0.1m3 | RM35.00/0.1m3 |
| Continue 0.1m3 | RM25.00/0.1m3 |
reinforce
| No Fixed Fee | ||
| Description | Min From Rm3 | |
Photo inspection
| 1piece & Above | RM2.00 | |
Fragile label
| No Fixed Fee |
Insurance
| Total Product Price | ||
| RM0.01-500 | RM15.00 | |
| RM500.01 & Above | Total Product Price's 3% | |
| Round Up Unit | RM0.01 | |
| Description | For related services, please contact our customer service application, and the relevant service description will be provided. This check will be automatically charged. The insurance calculation will be calculated at 3% of the price of the goods, starting at RM15. Additional RM15/pieces are required for mobile phone tablet/computer, and wooden box service must be selected to ensure safe arrival. | |
West Mal Transshipment (For Self-ColleMalct service Only)
| Weight | ||
| 3kg & Above | First 3kg | RM6.50/3kg |
| Continue 1kg | RM1.50/1kg | |
| Round Up Unit | 1kg | |
普货及敏感货指南
货品的种类分为两种：“普货” 和 “敏感货”。普货和敏感货是用来区分在中国出口到其他国家时的检验标准。如果敏感货使用普货渠道发货，可能导致检验无法顺利通关发货。用户将可能延迟收货，或，需要缴付敏感渠道的费用差额才能发货。
以下表格区分了 空运 和 海运 两者不同的普货和敏感货：
